Practice Management for General Practice & Primary Care (Dublin) Primary Care Courses
Course Details
  • Start date: 23 Oct 2019
  • Duration:Days: 1
  • Location:Leinster
  • County:Dublin
  • Venue: Carlton Hotel Blanchardstown, Dublin

    Provider: Best Practice

    Skillnet Members Price: €220.00

    Unemployed: No

    Course Description:

    General Practice surgeries form the bedrock of the national healthcare system. Ireland is privileged to boast such a high standard of GP service, but the provision of this service is not without its challenges. GPs have a wide variety of responsibilities - treating patients, monitoring finances, managing staff - and as demands on the service increase, the administrative burden associated with primary care greatly expands. This programme is designed to address the most important aspects of running a General Practice.
  • Who should attend: GPs and anyone employed in the General Practice environment.
  • Accreditation:ICGP
  • Award:GMS Day (s)
  • Credits/CEU's:ICGP accredited - 6 CPD Points which is the equivalent of 1 GMS Day

Course Aim:

This one-day workshop is practical and interactive. It will deal with many common issues experienced in General Practice on a daily basis. It offers participants a review of the following:

- Practice Management Systems,
- Practice Meetings,

- Staff Management and Appraisals,
- Dealing with Conflict,
- Coaching Conversations. 

Course Objectives and Learning Outcomes:

By the end of the workshop, the participant will feel more confident in their ability to contribute effectively to the General Practice. The lesson plan is organised around the following topics:

1. Practice Management – Outline of Role.
2. Policies and Procedures
3. Managing Staff, GP as Employer, Staff Reviews & Appraisals  
4. Complaints Procedure and Dealing with Difficult Situations.  
5. Practice Finances – Exploring Different Systems
6. Managing Debt – Following the Euros
7. Systems and Implementing Structure – Delegating Responsibility
8. Managing your Team and the Value of Staff Training
9. Management, Marketing and Patient Communication.
10. Time, Self-Management & Self-Care.

This workshop also affords the participants the opportunity to meet and learn from other participants working in a similar role.  Upon completion, you will receive a certificate and a folder which will contain notes with helpful tips and advice you can bring back to your Practice. 

Trainer’s Profile

  • Trainer Name: Asumpta Gallagher

Asumpta Gallager is a qualified trainer with over 17 years of experience working in General Practice Management and the Healthcare Sector at large. Asumpta recognized a need to provide practical support to GPs and staff working in various roles across the Healthcare Sector, and has developed a number of highly interactive workshops to meet this demand.

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