Course Description

AIM

The aim of the course is to provide participants with the background to effective policy and procedure development, approval and review and to provide guidance on the expected content of comprehensive policies and procedures.


OBJECTIVES

Participants shall be provided with the required content to:

1.   Understand why policies and procedures are required by a service

2.   Understand the process for effective policy and procedure development, approval and review.

3.   Understand the required content of comprehensive policies and procedures

4.   Understand appropriate policy and procedure layouts and formats

5.   Understand Document Control requirements

6.   Understand actual policy and procedure development via workshop

7.   Understand required content in a comprehensive Policy and Procedure for the Development, review and approval of P&P’s


CONTENT

• Policy and Procedure overview
• Key Applicable Legislation and Regulation and Guidance
• Regulatory Body Inspection Findings in relation to Policies and Procedures
• Model for Planning and Development of Comprehensive Policies and Procedures
  • Stage 1: Initiation
  • Stage 2 Development
  • Stage 3 Governance and Approval
  • Stage 4 Communication and Dissemination
  • Stage 5 Implementation
  • Stage 6 Monitoring, Audit, Evaluation
  • Stage 7 Revision and Update
• Practical Exercise in the review of a Policy and Procedure
• Example of Required Content for Comprehensive Policies and Procedures
  
  

DELIVERY

The course is delivered live online via Zoom


COURSE EVALUATION AND ASSESSMENT

Practical workshops and discussion forums are incorporated throughout the course. 

No exams will be completed against the course content. 


CERTIFICATION

A Certificate of Attendance will be provided to participants.


WHO SHOULD ATTEND

Any individual involved in the development, approval or review of policies and procedures within a homecare or home support service. 


FEES

The subsidised cost of the course is €135 per learner for LHP Skillnet member companies. The non-subsidised cost is €210 per learner.

To be eligible for subsidised prices you must be working in the private healthcare sector in Ireland. Otherwise full price applies. Contact us for further details.


TRAINING PROVIDER

This course is delivered by Health Care Informed (HCI)


TRAINER BIO

Trainer: Serena Horkan, Senior Quality and Safety Specialist, HCI

Biography: Serena is responsible for the development and implementation of Quality Management Systems in health and social care organisations. She oversees the development and implementation process, which includes facilitating process mapping, restructuring quality processes, audit management, developing customised care planning and supportive evidenced based tools, quality improvement, and educating and training staff of all levels.