Performance Measurement and Continuous Improvement within Residential Care (08/02/2023)

Course Description


AIM

This workshop will provide participants with a process for identification of quality indicators, measures and benchmarks to drive continuous improvement within their service. 


CONTENT

  • Strategic and Operational planning
  • Performance measurement tools and techniques, including audit and survey
  • Involving residents in quality assurance and continuous improvement processes
  • Driving continuous improvement from the Quality and Safety Management system outputs, e.g., via incident management and complaints
  • Identification and development of input requirements for Key performance indicators (KPI's)
  • Completing Annual Review Reports of the Quality and Safety of Care Provided to service users. 


WORKSHOP DELIVERY


The workshop will be presented via Zoom, with interactive sessions and workshops provided throughout. Training will run from 10am to 3.30pm. The workshop will be delivered by a senior member of HCI’s Quality and Safety Team.  

WHO SHOULD ATTEND

PIC, Deputy PIC, CNM.


CERTIFICATION

Learners who successfully complete the workshop will be awarded a Certificate of Attendance from LHP Skillnet.


FEES

The subsidised cost of this workshop is €135 per learner for LHP Skillnet member companies. The full price is €210 per learner.

To be eligible for the subsidised price you must be working in the private healthcare sector in Ireland. Otherwise the full price applies.

Discount for group booking (minimum 5 places) is available. Please contact us via office@lhpskillnet.ie for further details. 



ABOUT THE ADVANCED CARE MANAGEMENT PROGRAMME

Delivered by the HCI, the Advanced Care Management Programme aims to provide a comprehensive body of knowledge for key individuals within nursing homes, highlighting the regulatory and best practice requirements, and providing participants with the skills to apply the tools and techniques to support their implementation.

The programme may be booked as a completed programme of 16 workshops, or workshops may be booked individually.

For further information about the full programme, please visit the course page.

Course Details

  • Category: Advanced Care Management Programme
  • Location: Nationwide
  • Venue: Live Online
  • Start date: 08 Feb 2023
  • Duration: Days: 1
  • Provider: HealthCare Informed (HCI)
  • LHP Skillnet Member Price: €135.00
  • Non-Members Price: €210.00
  • Unemployed: No
  • Accreditation: Company Certified
Enquire Now+

Course Description


AIM

This workshop will provide participants with a process for identification of quality indicators, measures and benchmarks to drive continuous improvement within their service. 


CONTENT

  • Strategic and Operational planning
  • Performance measurement tools and techniques, including audit and survey
  • Involving residents in quality assurance and continuous improvement processes
  • Driving continuous improvement from the Quality and Safety Management system outputs, e.g., via incident management and complaints
  • Identification and development of input requirements for Key performance indicators (KPI's)
  • Completing Annual Review Reports of the Quality and Safety of Care Provided to service users. 


WORKSHOP DELIVERY


The workshop will be presented via Zoom, with interactive sessions and workshops provided throughout. Training will run from 10am to 3.30pm. The workshop will be delivered by a senior member of HCI’s Quality and Safety Team.  

WHO SHOULD ATTEND

PIC, Deputy PIC, CNM.


CERTIFICATION

Learners who successfully complete the workshop will be awarded a Certificate of Attendance from LHP Skillnet.


FEES

The subsidised cost of this workshop is €135 per learner for LHP Skillnet member companies. The full price is €210 per learner.

To be eligible for the subsidised price you must be working in the private healthcare sector in Ireland. Otherwise the full price applies.

Discount for group booking (minimum 5 places) is available. Please contact us via office@lhpskillnet.ie for further details. 



ABOUT THE ADVANCED CARE MANAGEMENT PROGRAMME

Delivered by the HCI, the Advanced Care Management Programme aims to provide a comprehensive body of knowledge for key individuals within nursing homes, highlighting the regulatory and best practice requirements, and providing participants with the skills to apply the tools and techniques to support their implementation.

The programme may be booked as a completed programme of 16 workshops, or workshops may be booked individually.

For further information about the full programme, please visit the course page.