Leadership Programme for Home Care (QQI Level 6) (18/11/22)

Course Description


AIM AND PURPOSE

The Leadership Programme for Home Care (QQI, Level 6) is tailored to address the particular challenges of leading people and organisations in the home care sector. This programme offers practical approaches to applying management principles that will facilitate you to manage and support your teams.

This programme will commence on 18 November.


LEARNING OBJECTIVES

At the end of this programme the participant will be able to:

1.   Adapt your leadership style and practices to provide a service that complies with the National Quality Standards for Homecare settings for older people

2.   Provide proper Governance of a well-organised care setting

3.   Develop management skills and practices that create high quality teams and then inspire them to deliver excellent person-centred care for clients

4.   Increase your influencing skills by developing clear and effective communications with clients, families and staff

5.   Productively and constructively identify and resolve issues affecting the needs of clients

6.   Coach and motivate team members to deliver high quality and professional care to meet the changing needs of clients 

 7.   Develop effective staff management systems and procedures for, induction, training and performance management 

 8.   Empower staff and increase their sense of ownership and accountability by delegating when appropriate 

 9.   Describe the key elements of employment law legislation and how it relates to the Homecare sector 


CONTENT

Module 1 - Introduction to Management and Leadership 

  • The role of the Homecare manager / person participating in management 
  • Identifying your management style
  • Adapting your style appropriately
  • 360° Leadership

Module 2 - Client Focused Communication Skills

  • Overcoming communication barriers
  • Developing core communication skills
  • Communication effectively in challenging situation
  • Developing your communication style
  • Managing communication for remote teams 

 


Module 3 - Building ‘Client Friendly’ Teams and Conflict Management 
 

  • Managing team development stages 
  • Developing “performing teams” in the homecare environment 
  • Your conflict style & managing conflict effectively 

 

Module 4 (part 1) - Strategic Management 

  • Developing & managing a positive performance culture 
  • Carrying out empowering performance reviews 
  • Aligning your people with the organisation  
  • Employment Equality in the workplace
  • Unfair Dismissals Act – policies and procedures in practice 

 

Module 4 (part 2) - Coaching for Improvement 

  • Coaching and mentoring toolkit 
  • Implementing coaching / change in a homecare setting 

 
DELIVERY

The programme will be delivered over 5 non-consecutive days as a virtual classroom. These contact days will be supplemented by self-managed learning and by an additional four 30-minute webinars. All sessions are easily accessible regardless of your level of confidence using IT.

Each day (0930 - 1600) will consist of morning and afternoon virtual classrooms, designed to be highly interactive and engaging. Learners will have the opportunity to learn in a dynamic environment. Group work, discussions, exercises, and activities will continue to be key elements of training. 


ASSESSMENT

There will be 2 forms of assessment on the Leadership Programme:

Learner record - 40%
Skills demonstration - 60% 



WHO SHOULD ATTEND

It’s addressed to those employed within the Homecare sector and active in or being developed into a management or leadership position. 

 

ENTRY CRITERIA

This programme can be attended by healthcare professionals who are currently in employment. The programme is delivered through the English language and therefore requires participants to have a certain level of competency to participate in the programme. 


CERTIFICATION

Learners who successfully complete the programme will receive a component award, Leadership Programme from QQI (Level 6).


FEES

The subsidised cost of this programme is €700 per learner for LHP Skillnet member companies. The non-subsidised cost of the programme is €950 per learner.

To be eligible for the subsidised price you must be working in the private healthcare sector in Ireland. Otherwise the full price applies.

Course Details

  • Category: Management and Administration in Healthcare
  • Location: Nationwide
  • Venue: Live Online
  • Start date: 18 Nov 2022
  • Duration: Days: 5
  • Code:6N2191
  • Provider: Harvest
  • LHP Skillnet Member Price: €700.00
  • Non-Members Price: €950.00
  • Unemployed: No
  • Accreditation: QQI
  • Award: QQI Minor award
  • Credits/CEU's: 15
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Course Description


AIM AND PURPOSE

The Leadership Programme for Home Care (QQI, Level 6) is tailored to address the particular challenges of leading people and organisations in the home care sector. This programme offers practical approaches to applying management principles that will facilitate you to manage and support your teams.

This programme will commence on 18 November.


LEARNING OBJECTIVES

At the end of this programme the participant will be able to:

1.   Adapt your leadership style and practices to provide a service that complies with the National Quality Standards for Homecare settings for older people

2.   Provide proper Governance of a well-organised care setting

3.   Develop management skills and practices that create high quality teams and then inspire them to deliver excellent person-centred care for clients

4.   Increase your influencing skills by developing clear and effective communications with clients, families and staff

5.   Productively and constructively identify and resolve issues affecting the needs of clients

6.   Coach and motivate team members to deliver high quality and professional care to meet the changing needs of clients 

 7.   Develop effective staff management systems and procedures for, induction, training and performance management 

 8.   Empower staff and increase their sense of ownership and accountability by delegating when appropriate 

 9.   Describe the key elements of employment law legislation and how it relates to the Homecare sector 


CONTENT

Module 1 - Introduction to Management and Leadership 

  • The role of the Homecare manager / person participating in management 
  • Identifying your management style
  • Adapting your style appropriately
  • 360° Leadership

Module 2 - Client Focused Communication Skills

  • Overcoming communication barriers
  • Developing core communication skills
  • Communication effectively in challenging situation
  • Developing your communication style
  • Managing communication for remote teams 

 


Module 3 - Building ‘Client Friendly’ Teams and Conflict Management 
 

  • Managing team development stages 
  • Developing “performing teams” in the homecare environment 
  • Your conflict style & managing conflict effectively 

 

Module 4 (part 1) - Strategic Management 

  • Developing & managing a positive performance culture 
  • Carrying out empowering performance reviews 
  • Aligning your people with the organisation  
  • Employment Equality in the workplace
  • Unfair Dismissals Act – policies and procedures in practice 

 

Module 4 (part 2) - Coaching for Improvement 

  • Coaching and mentoring toolkit 
  • Implementing coaching / change in a homecare setting 

 
DELIVERY

The programme will be delivered over 5 non-consecutive days as a virtual classroom. These contact days will be supplemented by self-managed learning and by an additional four 30-minute webinars. All sessions are easily accessible regardless of your level of confidence using IT.

Each day (0930 - 1600) will consist of morning and afternoon virtual classrooms, designed to be highly interactive and engaging. Learners will have the opportunity to learn in a dynamic environment. Group work, discussions, exercises, and activities will continue to be key elements of training. 


ASSESSMENT

There will be 2 forms of assessment on the Leadership Programme:

Learner record - 40%
Skills demonstration - 60% 



WHO SHOULD ATTEND

It’s addressed to those employed within the Homecare sector and active in or being developed into a management or leadership position. 

 

ENTRY CRITERIA

This programme can be attended by healthcare professionals who are currently in employment. The programme is delivered through the English language and therefore requires participants to have a certain level of competency to participate in the programme. 


CERTIFICATION

Learners who successfully complete the programme will receive a component award, Leadership Programme from QQI (Level 6).


FEES

The subsidised cost of this programme is €700 per learner for LHP Skillnet member companies. The non-subsidised cost of the programme is €950 per learner.

To be eligible for the subsidised price you must be working in the private healthcare sector in Ireland. Otherwise the full price applies.