Incident Reporting and Management of Serious Incident Reviews (16/12/2022)

Course Description


AIM

This workshop provides participants with an overview of how incidents, or potential incidents, are identified, documented, rectified, reviewed and appropriately communicated to promote a positive open environment of proactive risk management.

The workshop reviews the requirements of the HSE Incident Management Framework (2020) and presents how the systems analysis approach can be utilised by services to generate learning to promote safety and system improvement.


CONTENT

  • Legislation, Regulation and Guidance applicable to incident management. 
  • Principles of incident reporting and recording. 
  • Using of evidenced based assessment tools to support the risk rating of incidents and subsequent follow up requirements. 
  • Monitoring and learning of from incidents. 
  • Managing reportable and notifiable events. 
  • Evaluating service-user incident outcomes with specific focus on patient safety, communication and Person-centred care. 
  • Lessons learned to date from national serious incident reviews. 
  • Governance framework required to support effective serious incident management, including roles and responsibilities. 
  • Understanding serious incidents and serious reportable events. 
  • Understanding the methodology for serious incident review, including systems analysis. 
  • Application of the systems analysis process. 
  • Effective investigation methods (causal factors, contributory factors and incidental findings). 
  • Involvement of affected parties. 
  • Making effective recommendations arising from findings. 
  • Reporting serious incident reviews. 


WORKSHOP DELIVERY


The workshop will be presented via Zoom, with interactive sessions and workshops provided throughout. Training will run from 10am to 3.30pm. The workshop will be delivered by a senior member of HCI’s Quality and Safety Team.  

WHO SHOULD ATTEND

PIC, Deputy PIC, CNM, Staff Nurse. 


CERTIFICATION

Learners who successfully complete the workshop will be awarded a Certificate of Attendance from LHP Skillnet.


FEES

The subsidised cost of this workshop is €135 per learner for LHP Skillnet member companies.

To be eligible for the subsidised price you must be working in the private healthcare sector in Ireland. Otherwise the full price applies.

Discount for group booking (minimum 5 places) is available. Please contact us via office@lhpskillnet.ie for further details. 



ABOUT THE ADVANCED CARE MANAGEMENT PROGRAMME

Delivered by the HCI, the Advanced Care Management Programme aims to provide a comprehensive body of knowledge for key individuals within nursing homes, highlighting the regulatory and best practice requirements, and providing participants with the skills to apply the tools and techniques to support their implementation.

The programme may be booked as a completed programme of 16 workshops, or workshop may be booked individually.

For further information about the full programme, please visit the course page.

Course Details

  • Category: Advanced Care Management Programme
  • Location: Nationwide
  • Venue: Live Online
  • Start date: 16 Dec 2022
  • Duration: Days: 1
  • Provider: HealthCare Informed (HCI)
  • LHP Skillnet Member Price: €135.00
  • Non-Members Price: €210.00
  • Unemployed: No
  • Accreditation: Company Certified
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Course Description


AIM

This workshop provides participants with an overview of how incidents, or potential incidents, are identified, documented, rectified, reviewed and appropriately communicated to promote a positive open environment of proactive risk management.

The workshop reviews the requirements of the HSE Incident Management Framework (2020) and presents how the systems analysis approach can be utilised by services to generate learning to promote safety and system improvement.


CONTENT

  • Legislation, Regulation and Guidance applicable to incident management. 
  • Principles of incident reporting and recording. 
  • Using of evidenced based assessment tools to support the risk rating of incidents and subsequent follow up requirements. 
  • Monitoring and learning of from incidents. 
  • Managing reportable and notifiable events. 
  • Evaluating service-user incident outcomes with specific focus on patient safety, communication and Person-centred care. 
  • Lessons learned to date from national serious incident reviews. 
  • Governance framework required to support effective serious incident management, including roles and responsibilities. 
  • Understanding serious incidents and serious reportable events. 
  • Understanding the methodology for serious incident review, including systems analysis. 
  • Application of the systems analysis process. 
  • Effective investigation methods (causal factors, contributory factors and incidental findings). 
  • Involvement of affected parties. 
  • Making effective recommendations arising from findings. 
  • Reporting serious incident reviews. 


WORKSHOP DELIVERY


The workshop will be presented via Zoom, with interactive sessions and workshops provided throughout. Training will run from 10am to 3.30pm. The workshop will be delivered by a senior member of HCI’s Quality and Safety Team.  

WHO SHOULD ATTEND

PIC, Deputy PIC, CNM, Staff Nurse. 


CERTIFICATION

Learners who successfully complete the workshop will be awarded a Certificate of Attendance from LHP Skillnet.


FEES

The subsidised cost of this workshop is €135 per learner for LHP Skillnet member companies.

To be eligible for the subsidised price you must be working in the private healthcare sector in Ireland. Otherwise the full price applies.

Discount for group booking (minimum 5 places) is available. Please contact us via office@lhpskillnet.ie for further details. 



ABOUT THE ADVANCED CARE MANAGEMENT PROGRAMME

Delivered by the HCI, the Advanced Care Management Programme aims to provide a comprehensive body of knowledge for key individuals within nursing homes, highlighting the regulatory and best practice requirements, and providing participants with the skills to apply the tools and techniques to support their implementation.

The programme may be booked as a completed programme of 16 workshops, or workshop may be booked individually.

For further information about the full programme, please visit the course page.